Author Topic: Firmware Upgrade Problem [Solution: Update driver in Device Manager]  (Read 5303 times)

Offline Igb

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This possible solution was posted in another thread:
Hi!

I had this problem too, looks like it is a common problem not limited to the retrode.
Following the instructions there brought me fúrther, problem is described there:
 
http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/26/why-does-my-usb-device-work-on-windows-8-0-but-fail-on-windows-8-1-with-code-43.aspx, go straight to the Workaround! You can search for the following sentence: "To apply the workaround for a specific device, add a REG_DWORD value named SkipBOSDescriptorQuery that"

(Though I am not done with flashing yet, at least no usb error and usb connection can be opened.)

edit: Flashing is now working.
This workarround worked for me. I was able to enter DFU mode and install drivers but Flip always threw an error on connecting. I suggest adding this piece of information to firmware update instructions if it is not too much of a hassle.

Using Win10 pro x64 in case that ring any bells.

Regards.

Offline skyhawk71

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This possible solution was posted in another thread:
Hi!

I had this problem too, looks like it is a common problem not limited to the retrode.
Following the instructions there brought me fúrther, problem is described there:
 
http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/26/why-does-my-usb-device-work-on-windows-8-0-but-fail-on-windows-8-1-with-code-43.aspx, go straight to the Workaround! You can search for the following sentence: "To apply the workaround for a specific device, add a REG_DWORD value named SkipBOSDescriptorQuery that"

(Though I am not done with flashing yet, at least no usb error and usb connection can be opened.)

edit: Flashing is now working.
This workarround worked for me. I was able to enter DFU mode and install drivers but Flip always threw an error on connecting. I suggest adding this piece of information to firmware update instructions if it is not too much of a hassle.

Using Win10 pro x64 in case that ring any bells.

Regards.

How did you find the hex and binary codes for the USB Device Descriptor? I tried the workaround a couple days ago but couldn't get it to work. I feel like I did the workaround wrong.